I was upgrading my Dell Array this evening and ran into an error and had to call Dell Premier Support, so I am going to share the fix since I couldn’t find the answer anywhere online.
ERROR 8/4/10 8:15:40 PM <ARRAYNAME> Array firmware update from version V4.3.2 to failed. Reason: Space required: 21MB, available: 19MB.
Turns out the Dell Equal Logic stores unnecessary files on the flash drive and that will cause the upgrade to fail. Nice huh!
So here is how you fix it.
Type: FTP <Address to eth0 or management IP for Member you are having problems with>
User: Your GRPAdmin username
Password: XXXXXXX
Once connected you should get ftp>
Type BIN “Which is short for Binary”
Type DIR
You should now see all the files on the flash drive. According to Dell Support you do not need files that end in .core or .dgo so they are safe to delete
DEL <Filename>
You should now be able to perform the upgrade.
